The Management of the Company "TEFEL LIGHTING IKE", which operates as a company in the "TRADE OF LIGHTING & ASSEMBLY" declares that regarding our company's policy, we consider it to consist in the continuous improvement of the quality of our services, in order to document the reliability them and the full satisfaction of customer requirements.

Convinced of the need to continuously improve the level of quality in the provision of our services, it is declared that our company is committed to the installation of an Environmental Management and Quality System in its facilities in accordance with the requirements of the ISO 14001:2015 and ISO 9001:2015 standards for compliance with the following principles that constitute our company's policy:

  • In the faithful implementation and continuous improvement of the system in accordance with national and community legislation and the system manual.
  • To improve the Company's environmental performance.
  • In the continuous updating, monitoring and harmonization with national and community legislation in accordance with the instructions of the competent authorities.
  • In satisfying customer requirements regarding the quality of products available and marketed by "TEFEL LIGHTING IKE", dealing with documented procedures, timely and valid complaints or objections.
  • In the continuous training of all the company's staff, in matters concerning on the one hand the effective operation of the Management Systems and on the other hand the awareness of the staff in matters of quality and the environment.
  • In the establishment on an annual basis of specific, measurable and achievable goals, the implementation of which is a commitment for the company and an obligation for the staff.
  • The company is committed to pollution prevention and environmental protection.
  • In the minimization of risks and in the protection of employees and the social community in which it operates, adopting safe methods and operating procedures, both for normal work and for cases of emergency.
  • At the disposal of the necessary resources for the implementation of the organization's policy as well as the objectives and goals that have been set by the administration and support the policy in question.